Working hours:

• Working hours: full-time position 37 hours.
• You are hired as all-round hotel employee. This means that – in addition to housekeeping tasks – you are expected to be open to helping in other departments when operations require it. We work as one team.

Your main tasks:

• Daily coordination and distribution of housekeeping tasks
• Quality check of rooms and common areas
• Ensure that SOPs and workflows are followed in practice
• Introduction and training of new colleagues
• Ongoing support and sparring with the team on a daily basis
• Follow-up on deviations, deficiencies and points for improvement
• Easy staffing planning in collaboration with management
• Collaborate closely with the reception on room status and flow

Hotel Frederikshavn – this is how we work
At Hotel Frederikshavn, we work according to the stewardship principle. This means that each employee takes responsibility for what is entrusted to them – and escalates when something is beyond their control.

Hotel Frederikshavn is based on:

• Responsibility rather than abdication of responsibility
• Clear framework, clear agreements and a proper tone
• Respect for each other's roles and workday
• Cooperation
• Quality that can be seen – and felt

As a Supervisor, you are expected to:

• takes the lead in behavior and work style
• creates calm and structure in a busy everyday life
• Speak up in time – and take responsibility when something goes wrong

We imagine that you

• Have experience in housekeeping, preferably as a team leader or key employee
• Thrives in a practical and active role
• Is structured, stable and good at keeping an overview
• Communicates clearly and respectfully
• Have an eye for detail – without losing sight of the whole
• Speaks Danish (English is an advantage)

We offer

• A permanent and important role in daily operations
• A work environment with clear expectations and proper management
• Opportunity for professional development and greater responsibility over time
• A workplace where “Welcome Home” also applies to employees
• Salary according to experience and qualifications

About Hotel Frederikshavn – who we are and how we work

Hotel Frederikshavn is a 100 % Christian, non-profit hotel.
This means that we are driven by a value-based purpose – not by profit maximization. Our focus is people: our guests, our employees and the community we are a part of.

Our Christian foundation is not expressed through demands or exhortations, but through the way we work and meet each other. We believe that values should be felt in everyday life – in the tone, in the decisions and in the way we take responsibility.

Our work is based on the stewardship principle:
That we each manage the responsibilities entrusted to us with care, integrity and respect. We take ownership of our tasks – and ask for help when something is beyond our control.

Our values

Our daily work is anchored in five core values:

• Proximity – we are there for each other and our guests
• Presence – we meet people with attention, not haste
• Heat – we create an environment where you feel welcome and seen
• Confidence – we trust each other and take responsibility
• Generosity – in action, in tone and in the way we collaborate

These values are not symbols on a wall, but guidelines for our everyday lives. They shape our leadership, our collaboration and our expectations of each other.

At Hotel Frederikshavn we work professionally, structured and with clear frameworks – but always with people at the center. Welcome Home is not only our brand to guests, but also the culture we want internally.

Does this sound like a place for you?

If this resonates with you – and if you can see yourself working in an environment where values, responsibility and peopleis in the center - then we would love to hear from you.