Check-in is from 3:00 PM. Check-out is no later than 10:00 AM.
If you are travelling/arriving outside reception opening hours, please either contact us in advance or call us by phone. +45 98 42 09 77 when you are standing at the hotel.
Continue past the hotel, here we have our own driveway to our parking lot with security cameras. Mostly we have free parking places.
From the parking lot you will find an entrance that leads to the backside of the reception.
During the summer period, the reception is open from 6:00 AM to 8:00 PM. If you arrive or depart outside of these hours, please either contact us in advance or call us. +45 9842 0977 when you are standing at the hotel.
The breakfast buffet is served from 6:15 – 9:30 on weekdays and from 7:00 – 10:30 on weekends and holidays. The breakfast buffet includes both cold and hot dishes, fresh fruit and much more that you can choose from. read more about here..
Email or by telephone, latest at 14.00 the day before arrival.
No-show:
If you do not show up without cancelling your reservation, then you will have to pay for the first night.
Yes, children up to 15 kg can sleep in a baby cot in some of the rooms. The size of the bed is 120 cm. The cost is DKK 150,- / night. It needs to be reserved in advance.
Yes, you can rent a bike in Frederikshavn: We will put you in touch with the right people. If you let us know in advance, we can make the arrangements beforehand.
Yes we do. We have a laundry service inside the hotel where you can get your clothes washed and dried by our staff. Prices depend on the amount and type of laundry.
The maximum occupancy of a twin/double room is 2 people, a triple room hosts (surprise!) 3 people.
Our family rooms accommodates up to two adults and three children.
Yes, each room has a hairdryer in the bathroom or in the closet.
Don’t worry, it happens to the best. Everything we found after you left is passed to the staff and will be kept safely. Let us know what you lost, when you lost it and – if you remember – which room you stayed in. If your belongings are to be sent by post, we charge a handling fee of DKK 150 + shipping costs.
Do you have any questions or changes to your reservation, then you can contact us on email or by telephone. For faster expedition we would like you to inform us of the reservation number.
We look forward to your visit and we will do our very best to provide you with the best service, and to give you a comfortable stay at our hotel.